Care & Maintenance Guidelines


Congratulations in purchasing your quality Engineered Oak flooring.  To protect your investment we strongly recommend that you follow these simply care & maintenance guidelines to keeping your floor looking the best. A maintanance kit will be provided with your order, along with detailed instructions of how to clean and maintain.

Everyday maintenance


Weekly / Fortnightly maintenance

Use a broom, duster or vacuum to remove any dust

Use warm clean water in a bucket and add a capful of the manufacturers recommended wash additive – use a damp well wrung out mop to clean and freshen your floor. (do not use generic flooring cleaners as these can breakdown the top coat).

Every 6 – 12 months (depending on traffic)

Apply manufacturers recommended polish to areas of high traffic, this product can be sprayed directly onto the floor surface and rubbed in using a lint free cloth.

Alternatively for very high traffic areas such as shops and restaurants we supply a maintenance product to apply directly to the flooring using a cloth to nourish the surface.

Eventually the top coat finish will begin to wear and at this point it is recommended to apply another coat of the original top coat finish, please check with your supplier which is the appropriate finish for your floor.


Keep Your Engineered Wood Flooring Dry

While the floor may cope better with water  than a solid one this does not mean it can be allowed to get soaking wet. When cleaning the floor only limited amounts of water should be used, so a mop should be damp rather than sopping wet. Similarly, standing water should not be left on the surface.

Scratches and Dents

As with any wooden floor, there is the danger of scratches or dents. Items to avoid include stiletto heels or contact with abrasive furniture. Castors and table legs can be isolated from the surface by placing furniture pads underneath, preventing damage. Also, dust can cause damage if it is allowed to build up, by inflicting minute scratches that build up a cumulative level of damage over time.

This should be swept, mopped or vacuumed up frequently and you can limit the amount of dirt or grit getting on to the floor in the first instance with well-placed mats. The best place of all to put a mat is by the door so when people enter they can wipe their feet.

Spills and Stains

Spillages should be dealt with quickly for two reasons. As mentioned above, there is the issue of the effects of water in making wood expand. Also, chemicals like ink, blood or wine are more likely to leave a stain if they are allowed to dry. If your floor has a lacquered or oiled finish, this may give some protection against such staining. Some kinds of coating actually harden over time, making them easier to clean and maintain, but be prepared to coat it with a new layer if this does wear off.

If you have a lacquered wood floor, we recommend that you use a lacquer soap on the product  as soon as it is installed, as this will help it with the hardening process. Thereafter, wood cleaner and lacquer care can be used to help keep the floor in top condition.

Engineered wood flooring will, if looked after properly, stand the test of time and be a beautiful addition to your home. By following the right measures to maintain the floor and prevent damage, you will ensure that it stays looking great for many years.

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