top of page
Mop broom

To protect your investment we strongly recommend that you follow these simple care and maintenance guidelines to keep your flooring looking the best.

Make sure you DO....

It is important to allow the finish on your floor to fully cure; this can take up to 10 days after finishing.


To achieve this we advise you do not wet the floor but simply sweep or vacuum (You will be given a 1st clean date, and recommended cleaning & maintenance products suitable for your finish )


Use a damp cloth to blot spills and spots as soon as they occur. Always avoid allowing liquids to stand on your floor.


Sweep, dust or vacuum the floor regularly with the hard floor attachment (not the beater bar) to prevent accumulation of dirt or grit that can scratch or dull the floor finish


Weekly wipe the floor with a damp mop or cloth, micro fibre cloths and mops give the best performance. Using the recommended cleaner for your floor.


Use protective mats- good quality entry and exit mats will help collect dirt, sand, grit and other substances that can damage your floor. Do not use rubber or foam backed plastic mats as these may discolour your floor. To prevent slippage use an approved vinyl rug underlay mat.


Use floor protectors on furniture- this will minimise indentations and scratches from heavy objects. As a rule the heavier the object, the wider the floor protector should be.


Avoid sharp or pointed objects from scratching your floor.

Watch your pets feet- keep your pets nails trimmed to keep them from scratching the floor.


In order for your product to perform adequately for years to come it is important that the relative humidity and temperature parameters are between 45 – 65% are consistent within the property at all times. On some occasions properties with poor ventilation or very high levels of heating and insulation can have very low humidity levels, particularly during colder months. In this situation there is a risk of shrinkage and possible even structural deficiencies within the product. A hygrometer is an instrument used for measuring the moisture content in the atmosphere or Fid Box which is fitted under the floor and monitors environmental conditions.

If these readings are out of the parameter a re-humidifier would be recommended.

Make sure you DON'T...

Use abrasive or solvent based cleaners

Use steel wall or scouring powder

Wash, steam or wet mop the floor as this may cause swelling, warping, delaminating and joint separation or stick any adhesive tape direct to the floor.

It is not recommended that you place a rug on your flooring if you have underfloor heating.

bottom of page